Privacy Policy

Effective Date: January 1, 2024

Sother Divine Care, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://sotherdivinecare.com or use our services, including text messaging and Ooma communication features.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, and any details you provide when you contact us or use our services.
  • Automatically Collected Data: IP address, browser type, and pages visited for analytics and security purposes.
  • Text Messaging & VoIP Communication Data: If you opt in to receive SMS messages or communicate via Ooma phone services, we collect your phone number, call logs, and message preferences.

2. How We Use Your Information

Your information may be used to:

  • Provide home care services and program enrollment assistance
  • Respond to inquiries and provide customer support
  • Send service-related SMS messages and voice communications (only with your consent)
  • Improve our website functionality and overall user experience

3. SMS & Ooma Communication Consent

By providing your phone number, you consent to receive SMS messages and Ooma calls from Sother Divine Care, LLC.

  • Message & Data Rates: Standard messaging and data rates may apply.
  • Opting Out: You may opt out at any time by replying “STOP” to SMS messages or contacting us at info@sotherdivinecare.com to stop receiving Ooma communications.
  • Privacy:
    No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data. However, no internet transmission is 100% secure, so we encourage you to use caution when sharing information online.

5. Third-Party Services

We may use trusted third-party providers to help us operate and improve our services, including:

  • Google Analytics – To analyze site traffic and usage
  • Ooma – For VoIP calls, messaging, and communication management
  • Other tools for outreach and engagement

These third parties have their own privacy policies governing their use of data.

6. Cookies & Tracking Technologies

We may use cookies to improve user experience and gather website usage data. You may disable cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at info@sotherdivinecare.com.

8. Updates to This Privacy Policy

We may update this policy from time to time. Revisions will be posted here with an updated effective date.

9. Contact Us

Sother Divine Care, LLC
📍 630 Park Street, Suite 208, Stoughton, MA 02072
📞 (508) 859-6119
📧 info@sotherdivinecare.com